The pattern
You are the process.
That's the problem.
Your judgment is the quality control. Your instinct is the escalation path. Your memory is the only documentation. Every decision, every exception, every "it depends" — it all lives in your head.
That's not a team problem. It's a work design problem. The work was never separated from the person doing it. Until it is, you can't hire your way out, tool your way out, or automate your way out.
Henry helps you break the work you do into steps clear enough that someone else — a contractor, a first hire, or an AI agent — can perform them. Not a job description. A specification.