Resources

Ideas on operational
design.

Frameworks, case studies, and thinking on how to design work that scales — from the team building OkHenry.

Why AI Implementations Fail

80% of AI projects fail to deliver value. The problem isn't the technology — it's that the work was never designed. A deep dive into the research and what it means for operators.

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The Dark Factory

What happens when every step in your operation is specified clearly enough to run without human intervention? An exploration of autonomous operations and what it takes to get there.

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Human + AI Design

Not every step should be automated. Learn how the three-plane specification framework determines which steps belong to humans, which to AI, and which to both.

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The Deliberate Work Methodology

Bridging the Practice Tradition and the Systems Tradition. How a century-old insight about work design becomes the foundation for AI-era operations.

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You wouldn't be here if things were working.
Talk to Henry.

A conversation. A diagnosis. A designed operation — step by step.

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